Privacy policy

Data controller

The controller of personal data is Unigras trend s.r.o., company ID 07315651, registered office at Malešická 2855/2b, 130 00 Prague 3, Czech Republic, registered in the Commercial Register kept by the Municipal Court in Prague, section C, file 298633.

For any questions about personal data protection, contact us by e-mail at pm@unigrastrend.com, by phone at +420 774 056 706 or in writing at our registered office.

What data we process

We only process the data you fill in yourself in the enquiry or service form:

• first name and surname, or a contact person,
• company or facility name,
• e-mail and phone number,
• the content of your message, subject, field and the equipment you are interested in,
• the page from which the form was sent and the date and time it was sent.

To protect against spam, we also briefly work with the IP address from which the form was sent. We store it only in an irreversibly converted form (hash) and only for as long as needed to limit the number of submissions.

Purposes and legal basis

• Handling your enquiry and pre-contractual negotiations: we need the data to reply to you, prepare a quotation or handle a service request (Art. 6(1)(b) GDPR) and on the basis of the consent you give in the form (Art. 6(1)(a) GDPR).
• Website protection: preventing misuse of the forms and spam is our legitimate interest (Art. 6(1)(f) GDPR).

We do not use the data for automated decision-making or profiling.

How long we keep the data

We keep data from the form for as long as necessary to handle the enquiry and the related business communication, for no more than 3 years from the last contact. If the enquiry leads to a contract, further retention is governed by that contract and by law (for example accounting and tax regulations). Data used for spam protection is deleted automatically on an ongoing basis.

Who has access to the data

Authorised staff of Unigras trend s.r.o. have access to the data. The website and e-mail are hosted by Active 24, s.r.o., which processes the data for us as a processor. We do not sell the data or pass it on to third parties for marketing purposes.

Where necessary to handle your enquiry or service request, we may pass the relevant data to the manufacturer of the equipment supplied (Control-X Medical, zebris).

Cookies and analytics

The website does not use advertising or analytics cookies and does not measure traffic. It only stores in your browser the information that you have confirmed the notice for healthcare professionals, so that it is not shown on every visit. The website font is loaded from Google Fonts, which passes your IP address to Google.

Your rights

In connection with the processing of your personal data you have the right to:

• request access to your data and a copy of it,
• request the correction of inaccurate data,
• request the erasure of your data or the restriction of its processing,
• data portability,
• object to processing based on legitimate interest,
• withdraw your consent at any time by e-mail to pm@unigrastrend.com; withdrawal does not affect processing carried out before it.

If you believe that we process your data in breach of the regulations, you can lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, Czech Republic, uoou.gov.cz.

This policy is effective from 2 November 2026.